Meet our Management Team
Members of the Balance Board
Andrea Biggs – Chief Executive
Andrea led the spin out of her team from Kingston’s Adult Social Care in 2012 to create Balance CIC. Andrea developed and shaped three services all aimed at improving the lives of disadvantaged people whilst in the council. Since 2007 she has secured ongoing funding from external funding bodies to provide employment support for people with mental health conditions. She also established a bespoke service for adults with Asperger syndrome, one of only a few in the UK.
Andrea has a strong track record in developing services and sound leadership and people management skills. She has a creative and innovative approach to developing services and understands the client groups served by the services managed. She has demonstrated the ability to manage budgets effectively, creating savings when required. External funding has enabled her to establish and develop new projects to meet previously unmet needs within the borough of Kingston.
Doug Cresswell – Group Chief Executive
Doug has over 30 years management experience and was one of the pioneers of supported employment in the United Kingdom. He was at the forefront of community care when, in 1986, he worked out of a learning disability long stay hospital to find paid work for people resident in the hospital or attending adult training centres.
In 2005 Doug led the services he had developed since 1986 out of Local Authority control as a TUPE transfer to form Pure Innovations Limited, a limited company with charitable status.
Under Doug’s leadership Pure has grown into a successful organisation with an incredibly diverse portfolio of business activities all with one aim, to make a positive difference everyday to the lives of disadvantaged people.
He is a member of The Institute of Directors and a Board Director of Salvere CIC and Balance CIC.
Sally Lines OBE – Non-Executive Director
As founding member of Social Enterprise UK and Social Firms UK Sally Lines OBE has worked with a number of organisations, supporting them to externalise from public authorities and has helped grow the number of businesses in the social firms sector from 5 to just over 180 in the last 15 years. Sally’s background is formed from positions in both the private and public sector where she has worked in the fields of PR, marketing and database management. For a number of years she ran EU funded projects in East Surrey Priority NHS Trust in areas such as supported employment and accessible tourism.
Sally recently took up the role of CEO at The Grange in Leatherhead, Surrey. The Grange provides high quality housing and training for disabled people.
Sally currently serves as Secretary General of Social Firms Europe, is an independent advisor for DWP and works on specific projects in the not-for-profit, Social Enterprise sector.
Sally has been awarded an OBE for services to equality in the labour market.
Jeanette Swan – Non-Executive Director
Jeanette currently holds the position of Global Head Human Resources for Novartis Animal Health Division and Corporate Social Responsibility. A key focus of this role has been developing future business leader talent, promoting the diversity and inclusion agenda within the Animal Health division and utilizing cross-business learning and development opportunities for staff.
Jeanette’s career started as a Pharmacist working in both the retail and hospital sectors, she joined a predecessor to Novartis in 1979 and has held roles in commercial line management and generalist and specialist HR functions in the company. Jeanette worked for 3 years as Global Head of Human Resources, Consumer Health division until 2011 when she took on her present role.
David Lennie – Non-Executive Director
David Lennie is a partner in a high street firm of solicitors in Ashton-Under-Lyne, Greater Manchester specialising in property wills and probate.
David has been the Chair of Pure Innovations since it was founded in 2005. Over the years he has worked with many
voluntary and community organisations in the Stockport and Tameside areas. Prior to his involvement with Pure Innovations he was vice-chair of Tameside College for several years.
David is a sports enthusiast having a long involvement with Stockport Basketball Club both in an administrative and coaching capacity.
Ian Taylor – Finance Director, Pure Innovations Ltd.
Ian is a Chartered Accountant holding the position of Director of Finance at Pure Innovations Limited. Pure is a registered charity that holds 50% of the Balance shares. Pure provides many similar services to Balance for disabled people and disadvantages mainly in the North West. Pure also provides a range of management support services to Balance.
Ian is keenly interested in the financial models coupled with the contractual involvement of Social Enterprises delivering services commissioned or influenced via the public sector.
Ian is also a non-executive director of Barnsley Premier Leisure, a major sports and leisure charity, based in South Yorkshire. Ian’s previous career history started with an International accountancy practice.
He was responsible for major clients in a wide range of trading activities and for the provision of their corporate finance services. He moved from this position to become Finance director for a major Travel Agency chain and then into a similar post with a Health Insurance mutual company.